The LifeWatch Italy Help Desk is at your disposal to support you in the use of our platforms and services.
The LifeWatch Italy Help Desk applies a ticket system to address all support requests.
A unique number is assigned to each request, and you can refer to it to track its progress.
Check our knowledge base to see if the issue you wish to raise has already been addressed. All topics are listed on the left-hand side column; select one to see the list of items associated with it. A search field is at your disposal to easily query the knowledge base.
If you cannot find what you are looking for, you can open a new ticket. Please note that a valid e-mail address is required.
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The Conferences page is where we highlight the most defining events organised and hosted by LifeWatch Italy during its lifetime, such as key meetings, workshops and training courses. You will be given the option to visit the minisite of each event on the LifeWatch Italy website.
On the Events page, LifeWatch Italy staff regularly post events of interest to the Community. Externals can also post events on the Board of Opportunities page.
The Calls page is where we post opportunities within LifeWatch Italy: Projects, Positions, Access, Tenders & Procurements. You can filter by category to specifically find the calls that interest you.
The Board of Opportunities page allows externals to easily share jobs, fellowships, events, projects, discussion topics and ideas with other LifeWatch Italy Community members. Individuals looking for opportunities can browse by category and click on the arrow next to an opportunity to find out more about it.
The Directory of Scientific Skills page allows you to filter through dozens of specific scientific skills, so you can narrow down community members and connect with those working in the field that interests you. It also permits LifeWatch Italy to identify the right experts to answer questions posed by the Community.
Working Groups allow you to interact more readily with colleagues and even strangers working on the same topics as you. Within Working Groups, you can upload useful resources to the repository, begin discussions on the forum, share an internal calendar, brainstorm together, organise conference calls, respond to polls, populate wikis and read and write blogs. Please consult the section of the FAQ dedicated to Working Groups for more information.
Yes! Not only can you browse resources and opportunities such as fellowships, calls and grants, you can also create and join working groups where you can network and hold discussions with other scientists working on similar topics. You can also filter directly for individuals with specific scientific skills by using our tailor-made search tool.
On the Community Platform you can easily find targeted opportunities or like-minded individuals working in the field of biodiversity and ecosystem research. You can join and create specific working groups where you can network and find resources within your specific community of interest within the larger LifeWatch Italy Community. Using FAQs or brainstorming facilities, you can easily find answers to niche questions. You can also find links to LifeWatch Italy resources or request support through the Help Desk function.
The LifeWatch Italy Community Platform is an interactive space for collaborative working and networking. Whether you provide training opportunities, communicate LifeWatch activities, develop LifeWatch ICT tools for researchers, or if you are a scientist looking for tools to facilitate your research, the Community Platform is the place where you can easily get in touch with others working on the same issues, regardless of their affiliation or location.
The LifeWatch Italy Community Platform has been designed as a place where members of LifeWatch Italy and the members of the scientific community in general can come together and interact more easily, advertising and discovering opportunities relevant to researchers and research infrastructures operating in the field of biodiversity and ecosystems.
To sign up to the Community, click on the white Login button in the top right-hand corner. Once this page has loaded, click on the words Don’t have an account? Register with us to be taken to a page where you can provide your name, username, email address and password. After submitting these details by clicking on the Sign Up button, you must wait for your account request to be accepted by the administrator. Once accepted, you will receive an email in the inbox of the address you submitted with further instructions. Please note that by creating an account on LifeWatch Community, you will also have access to the Help Desk.
